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Call Centre Skills Training


This course will help you to work as Call Centre Agent, Customer Care Executive, Telephone Operator, Front Office Executive in BPOs, KPOs and corporate companies.

Course will focus on:
Essential qualities of a Call Centre Agent
Effective Communication Skills
Various fluency techniques through interactive sessions
Increasing confidence & fluency in speaking skills
Develop appropriate intonation and Voice projection
Focus on specific problem sounds
Neutral Accent
Telephone Etiquettes
Interview Rehearsal

Duration:
Five Weeks interactive sessions and Skills Lab training.  

Study materials and computer aided audio-visual facilities.

For registration and details, Call on 9539 051 386, 8943 328 266

Flexible Timing, holiday and evening batches for working professionals and students
Regular and Fast Track

Pattikkad Centre Address: Explore International, 2nd Floor, Paint Park Building, Perinthalmanna Road, PATTIKKAD, Malappuram Dt, Kerala, India, Email: exploreprocess@gmail.com

Nearest Railway Station: Pattikkad (PKQ)

Hostel facility available near the Institute


Manjeri Centre Address: Institute of English, 2nd Floor, City Tower, Pandikkad Road, MANJERI, Malappuram Dt, Kerala. Call 8943 328 266
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Other Training Courses
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Diploma in Business Arabic & Translation (Six months)

Translation Training (English - Arabic - English)

Typist / PRO/ Translator Training for Gulf Job (3 months)

Spoken English and Personal Excellence

Spoken Arabic

Spoken Hindi


Business English for Professionals

Soft Skills Training a@ Finishing School

Soft Package for Gulf Aspirants

Computer Typing Skills in Arabic & English

Typing & Data Entry Course in English, Malayalam, Arabic & Hindi

IELTS (International English Language Testing System) Training Class

Accounting Package (Tally, SAGE 5.0, Quick Books, MyOb, Advanced Excel)

Diploma in Computer Applications (DCA)

Diploma in Desktop Publishing (DTP)

Secretarial Practice (English)

Secretarial Practice (Arabic)

Executive Secretary & PA Skills

Basic English (Elementary Level)

Call Centre Skills Training

Fluency Skills for English Medium School Teachers

Win Masters (Public Speaking & Presentation Skills)
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തിരുവനന്തപുരം UAE കോണ്‍സുലേറ്റില്‍ വിസ നടപടിക്രമങ്ങള്‍ക്കായി പോകുന്നവര്‍ക്ക് ആവശ്യമായ മെഡിക്കല്, അപ്പോയ്ന്‍റ്മെന്‍റ്, മെഡിക്കല്‍ സര്‍ട്ടിഫിക്കറ്റ് അറ്റസ്റ്റേഷന്, ക്രഡിറ്റ്കാര്‍ഡ് വഴി കോണ്‍സുലേറ്റില്‍ പണം അടക്കല്, താമസം, യാത്ര തുടങ്ങിയ സേവനങ്ങള്‍ക്ക് ബന്ധപ്പെടുക.  read more
Explore International 
+91-953 90 51 386
+91-894 33 28 266

 

 
 



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Explore International , 2nd Floor, City Tower, Pandikkad Road, Opp. KTA Gents Planet, MANJERI, Malappuram Dt, Kerala, India.
Tel. +91 - 953 90 51 386, 894 33 28 266 Email: exploreprocess@gmail.com, www.allprocess.in

Head Office: Dubai, U.A.E. www.visaprocess.ae